easyDITA
How is easyDITA hosted?
All easyDITA subscriptions are hosted on Google Cloud Platform (GCP).
easyDITA Essential, Team, Professional, and Business subscriptions are hosted on multi-tenant servers, where the publishing queue is shared and managed on a first-come, first-served basis.
easyDITA Enterprise subscriptions use dedicated Virtual Machines (VMs) inside of a dedicated Virtual Private Cloud hosted on the GCP.
The primary difference is that non-Enterprise subscriptions have standard configurations across the board and live with other VMs inside the same project. There is no ability for these VMs to talk to each other, but there is also no ability to customize the infrastructure or security configurations. Enterprise instances have their own projects and can be configured more specifically, both from a system perspective and a security and access perspective.
Can I buy floating licenses for easyDITA?
No, you cannot buy floating easyDITA licenses. However, we can consider different arrangements in cases where a customer really needs floating licenses.
What are the available subscription tiers?
easyDITA offers specific features in each subscription plan. For some features and subscriptions, you can purchase the feature as an add-on to your subscription. Other features are only available in select plans, but you can always upgrade to a more comprehensive subscription.
IN = Included
A = Available
| Feature | Essential | Team | Professional | Business | Enterprise | À la carte price |
|---|---|---|---|---|---|---|
| Template Management | IN | IN | IN | IN | IN | - |
| CSM assigned to your account | - | - | - | IN | IN | - |
| DITA Specialization | - | - | IN | IN | IN | - |
| PDF Generator | IN | IN | IN | IN | IN | - |
| Static Site Generator | IN | IN | IN | IN | IN | - |
| Revision History | IN | IN | IN | IN | IN | - |
| Assignments & Workflows | - | IN | IN | IN | IN | - |
| Custom Workflows | - | - | IN | IN | IN | - |
| Standard Reports & Metrics | - | IN | IN | IN | IN | - |
| Localization | - | IN | IN | IN | IN | - |
| DITA Open Toolkit Publishing | - | - | IN | IN | IN | - |
| Branching | - | - | IN | IN | IN | - |
| Groups & Roles | - | - | IN | IN | IN | - |
| Learning & Training Content Types | - | - | IN | IN | IN | - |
| oXygen Integration | - | - | IN | IN | IN | - |
| SimplyXML Integration | - | - | IN | IN | IN | - |
| Output API | - | - | IN | IN | IN | - |
| Repository API | - | - | - | IN | IN | - |
| Granular Permissions | - | - | - | IN | IN | - |
| WIRIS MathML | - | - | - | - | - | WIRIS MathML editor requires additional licensing. Contact your easyDITA representative for more information. |
| Lilt | - | - | IN | IN | IN | - |
| XTM Integration | - | - | IN | IN | IN | XTM Integration requires additional licensing. Contact your easyDITA representative for more information. |
| Moodle Integration | - | - | IN | IN | IN | - |
| Zendesk Integration | - | - | IN | IN | IN | - |
| SF Knowledge Integration | - | - | IN | IN | IN | - |
| Access to Internal APIs for Custom Application | - | - | - | - | A | - |
| Content API | - | - | A | A | A | TBD |
| Contribute API | - | - | - | A | A | TBD |
| Single Sign-On (LDAP or SAML) | - | - | - | A | IN | $15,000 for infrastructure upgrade |
| Configurable Authoring User Interface | - | - | - | IN | IN | - |
| Basic Taxonomy & CMS Metadata | - | - | - | IN | IN | - |
| Assigned Customer Success Manager | - | - | - | IN | IN | - |
| Prototyping Server | - | - | - | - | A | - |
| Private Publishing Queue | - | - | - | A | IN | $15,000 |
| WebDAV Access | - | - | IN | IN | IN | - |
| CMS API (formerly REST API) | - | - | - | IN | IN | - |
| Private Infrastructure | - | - | - | A | IN | $15,000 |
| Prototyping Server | - | - | - | - | A | $15,000 |
| Access to Internal APIs for Custom Application | - | - | - | - | A | TBD |
| Security Plus Package - Tier 1 | - | - | - | - | A | $15,000 |
| Security Plus Package - Tier 2 | - | - | - | I | A | $25,000 |
easyDITA customers can add blocks of additional content files , reviewers, or contributors to their easyDITA account.
IN = Included
A = Available
N/A = Not Available
| Essential | Team | Professional | Business | Enterprise | |
|---|---|---|---|---|---|
| Content Objects Included | 500 per author | 1,000 per author | 1,500 per author | 2,500 per author | 100,000 |
| Additional Object Block | - | $480 | $864 | $1,200 | $20,000 |
| Reviewers Included | 2 per author | 5 per author | 10 per author | 20 per author | Unlimited |
| Reviewer Block (5 users) | - | $250 | $250 | $200 | - |
| Contributor Block (5 users) | - | $750 | $750 | $500 | $250 |
What is Jorsek's Business Continuity Plan?
Our business continuity plan addresses: data backup and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and third-party impact; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.
For more information on our disaster recovery plan click here: Business Continuity Plan.
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